Refund policy

Refund Policy

  1. General Terms

1.1. We aim to provide the best possible service to our customers. If for any reason you are not satisfied with your purchase, we offer a refund according to the terms and conditions set forth below.

1.2. Please note that all refund requests must be made within three weeks of the purchase date.

  1. Refund Eligibility

2.1. To be eligible for a refund, the following conditions must be met:

  • The product or service must be defective or not functioning as advertised.
  • The customer must provide proof of purchase.
  • The customer must provide a valid reason for the refund request.

2.2. We reserve the right to refuse a refund request if the above conditions are not met.

  1. Refund Process

3.1. To request a refund, please contact us at strictlysnowboarding1@gmail.com with your proof of purchase and a valid reason for the refund request.

3.2. If your refund request is approved, we will issue a refund within one week of receiving the request.

3.3. Refunds will be issued in the same form of payment used for the original purchase.

  1. Non-Refundable Items

4.1. The following items are not eligible for a refund:

  • Digital products that have been downloaded or accessed.
  • Services that have been fully rendered.

  1. Modifications to Refund Policy

5.1. We reserve the right to modify this refund policy at any time. Any changes will be posted on our website.

  1. Contact Us

6.1. If you have any questions about our refund policy, please contact us at strictlysnowboarding1@gmail.com