Shipping Policy

1. General Terms

1.1.  We aim to process and ship orders within a month of receiving the order.

1.2. Shipping fees are calculated based on the weight and size of the package, as well as the destination. The shipping cost will be displayed during the checkout process.

1.3. Please note that due to unforeseen circumstances, such as weather or carrier delays, shipping times may be longer than expected. We cannot be held responsible for any delays caused by the carrier.

1. Shipping Options

2.1. Customers can select their preferred shipping option during the checkout process.

1. Tracking Information

3.1. Once your order has been shipped, you will receive an email with your tracking information. You can track your package using the carrier's website.

1. International Shipping

4.1. We offer international shipping to select countries. Please note that international shipping may be subject to additional customs fees, taxes, or duties. These fees are the responsibility of the customer and are not included in the shipping cost.

4.2. Shipping times for international orders may vary depending on the destination country and customs clearance processes.

1. Returns and Exchanges

5.1. If you receive a defective or damaged item, please contact us within thirty days of receiving your order to arrange for a return or exchange.

5.2. We cannot be held responsible for lost or stolen packages. If your package is lost or stolen, please contact the carrier to file a claim.

1. Contact Us

6.1. If you have any questions about our shipping policy, please contact us at strictlysnowboarding1@gmail.com